communication skills to interact in an ethical manner with clients from diverse social, economic and cultural backgrounds analytical skills to interpret documents, such as legislation, regulations, building plans and swimming pool and spa maintenance reports and specifications decision-making and problem-solving skills to: analyse situations and make decisions regarding swimming pool and spa maintenance consistent with legislative, safety and ethical requirements apply risk-management strategies associated with swimming pool and spa maintenance literacy skills to: access and interpret a variety of texts, including legislation, regulations and building and safety codes prepare general information, papers, formal and informal letters, reports and applications complete standard and statutory forms negotiation skills to establish contracts with tradespeople and service providers for provision of maintenance and repair services numeracy skills to calculate and interpret data on maintenance costs, such as the annual level of maintenance expenditure required to sustain swimming pool or spa at its current condition planning, organising and scheduling skills to provide routine, seasonal and preventative maintenance services for swimming pools and spas research skills to identify and locate documents and information relating to the maintenance of swimming pools and spas technology skills to: access the internet and web pages and search online databases prepare and complete online forms Required knowledge Australian Competition and Consumer Commission product safety guidelines chemical safety: principles, practices and benefits possible consequences of not adhering to chemical-safety principles commonwealth, state or territory, and local government legislation and regulations, Australian standards, and codes of practice impacting on maintenance plans for swimming pool and spas related to: dangerous goods electrical and plumbing regulations controlling conduct of electrical and plumbing work environment protection environmental health work health and safety private and public swimming pools and spas waste disposal factors to consider in designing a maintenance plan based on: design and type of facility length of the operating season nature, purpose, goals or mission of the sponsoring agency need to generate revenue number and age of the pools and spas size and capabilities of the staff contents of maintenance plans for swimming pools and spas: advantages preventative maintenance procedures: inspection replacement service routine maintenance: brushing opening and closing checklist: pool and spa deck, and pump room tile cleaning vacuuming seasonal maintenance: deterioration of equipment and materials disassembling and assembling equipment hydrostatic pressure pool covers pool water chemistry: chemical composition, chemical imbalance and its consequences, and ways of rectifying chemical imbalance start-up procedures utilities vandalism prevention maintenance strategies relevant to private and public swimming pools and spas procedures for reporting repairs and maintenance to owners and operators procedures for selecting tradespeople and specialist service providers risks and management strategies associated with swimming pool and spa maintenance systems for implementing swimming pool and spa maintenance requirements tendering procedures |